Schedule your Concierge Credit Counseling session with a certified DebtorWise counselor of your choice.

Instructions:

1. Click on the 'Schedule Appointment' button under your desired counselor.
2. Enter in your full name and email address.
3. Select what course you would like to make your appointment for from the dropdown.
4. Click on the calendar icon to open up the date and time picker to select when to schedule your appointment.
5. After you have entered everything, click on the 'Send Counselor a Scheduling Email' button.

Hablo Español

Angel M.

Available Hours:

M 2pm - 11pm EST
T - Th 3pm - 11pm EST
Sa 10:45am - 7:15pm EST

Bio:

Angel currently resides in Rochester, NY and lived In Puerto Rico for 2 Years. He has attended MCC and has more than 12 years of experience in the Customer Service field, 3 years of experience in home financing, and also experience in the cellular industry. Angel loves to spend time with his fiancée Jessica and his son Eric. He enjoys reading, writing, drawing, and other activities.

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Briana P.

Available Hours:

M, Tu 8:30am - 6pm EST
W, Th 8:30am - 5pm EST
Sa 10:45am - 6:15pm EST

Bio:

Briana has an AS in Fine Arts and AAS in Graphic Design from FLCC, working toward a BA in Graphic Design from the Art Institute of Pittsburgh. She currently resides in Phelps, NY and enjoys hiking, canoeing, fishing, yoga, drawing and painting, reading, graphic novels, knitting and crochet, and spending time with close friends and family.

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Damaris A.

Available Hours:

M, Tu, W, F 1:30pm - 11pm EST

Bio:

Damaris attends Monroe Community College where she is studying to become a Legal Assistant. She plans on pursuing a career in the field of law. She resides in Rochester, NY and has many years of experience in customer service and support. She enjoys watching comedy and horror movies.

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Dominique R.

Available Hours:

M 1:30pm - 11pm EST
Tu, Th, F 2:30pm - 11pm EST
Sa 10:45am - 7:15pm EST

Bio:

Dominique graduated from Nazareth Academy High School and currently resides in Rochester NY. She enjoys music, dance, and spending time with friends and family. She has 7 siblings and is the only girl.

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Emeen H.

Available Hours:

Tu - F 10am - 6:30pm EST
Su 10:45am - 7:15pm

Bio:

Emeen attends Monroe Community College and is studying accounting. He resides in Rochester, Ny and enjoys playing video games, watching movies, and spending time with family and friends in his spare time.

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Evan P.

Available Hours:

M, W 9am - 1pm EST
F 8:30am - 5pm
Sa 10:45am - 7:15pm

Bio:

Evan lives in Victor, NY. He is currently pursuing a BS in management with a concentration in personal finance and plans on pursuing his MBA. Evan enjoys playing golf, the drums and guitar.

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Greg L.

Available Hours:

M - F 2:30pm - 11pm EST
Su 10:45am - 6:15pm EST

Bio:

Greg is originally from Washington, D.C. He is a veteran of the USAF, and currently resides in Rochester, NY. He has two decades of call center experience, ranging from sales to fundraising. When not working Greg enjoys being with his family, especially his three wonderful youths and beautiful granddaughter. Greg is a life fan, sports fan, book fan, and movie fan.

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Herb G.

Available Hours:

M - F 6pm - 11pm EST

Bio:

Herb currently resides in Penfield NY. He is currently pursuing an A.A.S in Radiologic Technology. Herb has multiple years of experience in the fields of home finance, debt collection and customer service. Herb enjoys playing basketball, baseball, and video games.

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Herb L.

Available Hours:

M - F 8:30am - 5pm EST

Bio:

Herb enjoys family activities with his wife Mary Lou, children, and grandchildren. He graduated from Villanova University, with a BA, and from NYU, with a MBA in management. He has worked for industrial companies, service companies, and a utility company. He has owned his own bakery with his wife, and worked in several call centers- including Chase Bank as a mortgage modification specialist. Personal activities include skiing, playing golf and tennis, walking, gardening, and going to movies and dinner with his wife.

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Hablo Español

Ivon L.

Available Hours:

M, Tu, W, F 8:30am - 5pm EST
Su 10:45am - 7:15pm EST

Bio:

Ivon currently resides in Rochester, NY. When she was 11, her family immigrated to the US from Cuba. Ivon enjoys spending time with her 5 children as well as grandchildren, her husband, and the family dog.

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Jennifer S.

Available Hours:

M - F 2:30pm - 11pm EST

Bio:

Jennifer has a Bachelor of Applied Arts from Texas A&M-Commerce with a concentration in Business Administration. She served as a medic in the U.S. Army. Jennifer currently resides in Penfield, NY and enjoys animals, music, the internet, and watching movies.

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Josh L.

Available Hours:

M - Th 10am - 6:30pm EST

Bio:

Josh currently resides in Henrietta, NY. He graduated from Rush Henrietta high school in 2004 with a 4.0 GPA, and then enrolled in the Army Reserves for 3 years. After he was honorably discharged, he took up a career in customer service, where he has stayed for the past 6 years. Josh has 5 wonderful children ranging from ages 2-7. He enjoys writing television screenplays, and educating less fortunate inner city youth on his free time.

Schedule Appointment

Hablo Español

Luz R.

Available Hours:

M - F 2:30pm - 11pm EST
Sa 10:45am - 6:15pm EST

Bio:

Luz was born in New Jersey and was raised in New York City. She went to Pleasantville High School and now resides in Rochester, New York. She has over 10 years customer service experience. When not at work, she enjoys spending time with her 6 daughters and the love of her life, Mr. Kenneth Asberry. She enjoys catering, doing hair, and helping others. Everyone that knows her calls her "Mama Lucy" because they say she is more like a grandmother who takes all under her wings and shows everyone love.

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Hablo Español

Norma D.

Available Hours:

M, Tu, W, Th 2:30pm - 11pm EST
Sa 10:45am - 6:15pm EST

Bio:

Norma has a Bachelor of Arts in Communications, with a concentration in journalism. She currently resides in Penfield, NY and enjoys spending time with family, photography, reading, and learning new languages.

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Tara H.

Available Hours:

M, Tu, Th, F 10am - 6:30pm EST
Su 10:45am - 7:15pm EST

Bio:

Tara currently resides in Rochester, NY and enjoys spending time with her 6 children and 2 grand-children, watching horror-films, reading and cooking from cookbooks.

Schedule Appointment

Tiara C.

Available Hours:

M, Tu, Th, F 2:30pm - 11pm EST
Sa 10:45am - 6:15pm EST

Bio:

Tiara attended Bryant and Stratton College and will begin a degree in Business Administration at Genesee Community College in the Spring of 2012. She currently resides in Rochester, NY and enjoys spending time with her two young daughters, playing video games, and reading. She also loves magazines...any kind.

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Hablo Español

Thomas M.

Available Hours:

M - Th 8:30am - 5pm EST
Su 10:45am - 7:15pm EST

Bio:

Tom lives in Geneseo, NY with his wife Jessica. He is bi-lingual- fluent in Spanish; family is from Nicaragua. Originally from the Bronx, NY., Tom graduated GCC with an Associates of Applied Science in Teaching Assistance. He has participated in outreach programs for the US Military such as “Operation Paperback”. Tom has a passion for community service and his community. He enjoys watching baseball (Go Cubs/Red Sox!), as well as supporting local sports teams, going to museums, listening to the Rochester Philharmonic Orchestra, and going hiking. He also likes to read and do “logic” and word search puzzles.

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Trei A.

Available Hours:

M - W 10am - 6:30pm EST
Sa, Su 10:45am - 7:15pm EST

Bio:

Trei currently resides in Irondequoit, NY and is a 3.5 GPA Mass Communication student at Monroe Community College. He will be attending classes at the University of Rochester in the Summer of 2012. He has over 8 years experience in the Customer Service field and hopes to become one of the most successful independent entrepreneurs in the world. In his free time, Trei enjoys making music in his home recording studio, speaking at charities to help raise money for those in need, playing football with his friends, watching reality shows, and travelling at least once every 4 months.

Schedule Appointment

Hablo Español

Zahyli M.

Available Hours:

M 8:30am - 6pm EST
Tu - F 8:30am - 5pm EST

Bio:

Zahyli lives in Greece NY with her fiancé Miguel. She graduated from SUNY Brockport with a Bachelors of Science in Spanish Literature. She is originally from Cuba and lived in Toronto, Canada for several years. She has over 10 years of customer service experience and enjoys helping others. Zahyli enjoys reading, dancing salsa and spending time with her family.

Schedule Appointment

Schedule Appointment with:

Your Name

Your Email Address

Phone Number (optional)

Select Desired Course
Choose Telephonic Credit Counseling Telephonic Debtor Education

Preferred Date & Time:

Send Counselor a Scheduling Email!

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